Annual Design Plans are not eligible to Pause.
Important Terms to Consider:
Cancelling a plan deactivates QR codes, share links, and website codes.
Access to Saved Designs will be restricted. The plan will need to be renewed to regain access to saved menus, MustHaveMenus print services, and online publishing features.
Paused accounts will be charged upon reactivation.
Saved Designs and published content may be subject to removal or deletion.
Pause a Monthly Plan
From the Home page, select the letters inside the circle in the upper right.
From the dropdown, select Account Settings.
In Account Settings, select Subscription on the left.
An overview of the Subscription type will show.
On the far right, select Pause or Cancel.
A pop up will appear.
Use the dropdown to select the number of months to pause for (either 1 month or 3 months), then select Pause Subscription.
A confirmation message will show.
Select Ok.
The account can be reactivated any time by selecting a monthly or annual Design Plan when logging in.
Cancel a Monthly Plan
From the Home page, select the letters inside the circle in the upper right.
From the dropdown, select Account Settings.
In Account Settings, select Subscription on the left.
An overview of the Subscription type will show.
On the far right, select Pause or Cancel.
A pop up will appear.
Select Cancel Subscription.
Select Confirm Cancellation.
A confirmation message will show.
Select Ok.
The account can be reactivated any time by selecting a monthly or annual Design Plan when logging in.
Please note: If an account is declined status, MustHaveMenus customer service will need to cancel it from their end. Please ask for a human in chat or email support@musthavemenus.com.
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